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DRM Motorhomes
Germany Terms and Conditions 2010
Extras
included:
The rental prices include:
* Full comprehensive vehicle
coverage with (Euro) € 1200.00 deductible per damage and €
500.00 per part comprehensive damage claim. Group H: deductible
t for the partially comprehensive insurance is € 1.000,-- per
damage, for the fully
comprehensive insurance is € 2.000,-- per damage.
* Third
party insurance with unlimited coverage for injury to persons,
property and financial loss.
* Maintenance service and repair
for wear.
* Equipment and accessories appropriate to vehicle
model.
Limitation of liability and insurance:
Provided the vehicle was duly used in accordance with the
purpose, terms and conditions of the contract, then the hirer
shall only be liable to pay for the costs of any damage incurred
during the hire period up to a maximum of € 1200.00 for
third-party and up to € 500.00 for comprehensive insurance cover
per damage claim, (in case of break in, broken windscreen,
caused by hail or accidents with wild animals). These
deductibles always apply and cannot be excluded from the
contract. The hirer shall also be fully and solely liable for
all and any costs for damage resulting from vehicle use by an
unauthorized driver. For damage caused by malintent or gross
negligence, especially if the driver is unfit to drive as a
result of alcohol or drugs, the limitation of liability is null
and void.
To reduce your liability our company offers
liability reduction insurance for €9.00 per day of rental. The
liability reduction reduces the deductible for partly
comprehensive insurance to € 200,00 and for fully comprehensive
insurance to € 500,00 per damage.
Flat rate service
fee:
A flat rate service fee is always included in the
basic prices (for service fee cost please see price list). It
includes the following facilities: full fresh water tank, full
gas bottle, toilet chemicals, bicycle rack (not for VW
California), and exterior cleaning. The vehicles are handed over
clean, and they must be returned clean. If interior cleaning
must be carried out by the rental company, cleaning fees are
charged (for costs, see price lists). Toilet cleaning € 150.00.
Cleaning Fee:
The vehicles are handed over with a
clean interior and should be returned likewise. A cleaning
charge will be levied upon drop off of the vehicle (please see
price list for the cost) if the interior of the vehicle and / or
the toilet waste tanks have to be partially or totally cleaned
by the rental company. Toilet cleaning costs € 150.00. The fuel
tanks also must be filled to the level they were upon pick up of
the vehicle.
Drivers License Requirements and Minimum
Age for drivers:
The minimum age of the driver is 21.
Driver must have had a driver's license for at least 1 year.
Please note that the motorhome Groups F and H have a gross
vehicle weight of more than 3.5 t.
Costs:
Fuel
costs and operating costs must be borne by the renter (full
vehicle gas tank when picked up and returned). The rental prices
are always from the pick-up point until the return to the drop
off point. Seasonal rates will be charged in accordance with the
use by the renter. If the vehicle is returned after the time
agreed in writing, we will charge € $28.00 per hour or part of
an hour (but not more than the daily rate), and we will pass on
to you any claims for compensation damage which the subsequent
renter may take against us as a result of delayed vehicle
supply.
Travelers Insurance:
We highly
recommend that you purchase travelers Insurance when you rent a
Motorhome in Europe. This insurance would greatly help you in
case of a cancellation due to any unforeseen injuries or family
emergency’s or in case of theft happening while traveling in
Europe.
Cancellation Policy:
If the renter
cancels the binding reservation, the following cancellations
charge becomes due: up to 50 days before the receipt: 10% of the
rent; from the 49th day up to the 15th day before receipt: 50%
of the rent; from the 14th day on: 80% of the rent; on the day
of rental or if the vehicle is not taken over: 95%. The renter
is free to present evidence that no damage or less damage was
caused.
Conditions of payments:
A security
deposit of € 1200.00 is required at departure to ensure the
vehicle is returned on time, complete with all equipment and in
undamaged condition. Deposits may be made by credit card,
traveler Cheques or cash. Refunds will be issued within 20 days
after the drop off and the final check. A deposit of USD $400.00
must be paid to secure your reservation. The expected rental
price must be paid, at the latest, 55 days before pick-up. For
bookings at short notice (less than 50 days) the expected rental
price is payable immediately. The depots main office will
reimburse the deposit once the vehicle has been returned in
acceptable condition and all and any costs or charges due have
been paid. Any additional charges payable (cleaning charge,
damage to vehicle, etc.) will be deducted from the security
deposit when the vehicle is returned.
Pick-up and
return of vehicle:
Pick ups are from Monday to Friday 3
p.m. to 5 p.m. (except winter months: only until 4 p.m.!) and
drop offs are from Monday to Friday from 9 a.m. to 10 a.m. If
clients wish to pick up in the morning or drop off in the
afternoon, we have to charge one extra day. Pick ups and drop
offs on Saturdays are only available from April to September
2005 from 9 a.m. to 12 a.m. We charge an additional Saturday fee
of € 70,00 for each pick up or drop off.
Before beginning the motorhome trip, it is absolutely essential
that the renter receive instructions on the use of the vehicle
from our motorhome expert at the pick-up location. Pick up after
over-seas flights only one day after landing. Please provide
your flight date, time and number and we will be pleased to
reserve your hotel room for a special rate.
Depots:
You may pick up and drop off your Germany Motorhome in
Munich, Hamburg, Frankfurt, Berlin and Düsseldorf.
Transfers:
Transfers to and from the depot are not
provided by the company. In Hamburg, Frankfurt and Düsseldorf it
is advisable to take a Taxi. In Munich the best way to arrive to
the depot is by Train.
Trips Abroad:
Trips
abroad within Europe are possible. For trips to non-European
countries, special insurance cover must be arranged with the
rental company. Trips into war areas are forbidden. A special
authorization form is needed if you wish to travel to Eastern
European states, this authorization has to be signed in the
station when they pick up the vehicle.
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